General Information

Business​ ​Hours

Business​ ​hours​ ​are​ ​from​ ​9:00​ ​AM​ ​–​ ​5:00​ ​PM​ ​ET,​ ​Monday​ ​through​ ​Friday.​ ​Midwest​ ​Graphics​ ​and Awards​ ​is​ ​closed​ ​all​ ​major​ ​U.S.​ ​Federal​ ​Holidays.​ ​Please​ ​check​ ​our​Facebook​,​ ​​Twitter​,​ ​and Instagram​​ ​if​ ​you​ ​have​ ​questions​ ​about​ ​whether​ ​or​ ​not​ ​we​ ​will​ ​be​ ​open​ ​on​ ​a​ ​certain​ ​holiday.

Payment​ ​Methods/Terms

Prepayment​ ​is​ ​required​ ​for​ ​most​ ​orders​ ​for​ ​new​ ​customers.​ ​Supplies​ ​will​ ​not​ ​be​ ​ordered​ ​and production​ ​will​ ​not​ ​begin​ ​until​ ​terms​ ​are​ ​settled​ ​and​ ​met.​ ​Delays​ ​in​ ​prepayment​ ​will​ ​cause​ ​delays​ ​in the​ ​production​ ​timeline.

Net​ ​15/30/60​ ​day​ ​invoicing​ ​is​ ​available​ ​upon​ ​request​ ​and​ ​is​ ​subject​ ​to approval​ ​by​ ​Midwest​ ​Graphics and​ ​Awards,​ ​Inc.​ ​Existing​ ​customers​ ​with​ ​a​ ​regular​ ​business​ ​relationship​ ​may​ ​be​ ​placed​ ​on​ ​net terms​ ​if​ ​they​ ​are​ ​not​ ​already.

We​ ​accept​ ​Cash,​ ​Check,​ ​Money​ ​Order,​ ​Visa,​ ​MasterCard,​ ​Discover,​ ​and​ ​American​ ​Express.​ ​For​ ​our University​ ​customers,​ ​we​ ​do​ ​not​ ​accept​ ​short​ ​codes.

Credit​ ​Card​ ​payments​ ​will​ ​not​ ​be​ ​accepted​ ​over​ ​the​ ​phone.​

Credit Cards can either be submitted straight from the invoice emailed to you or by heading over to our secure payment page.

You can also ​ ​fill​ ​out​ ​our​ ​​Credit​ ​Card Authorization​ ​Form​​ ​and​ ​return​ ​it​ ​by​ ​secure​ ​fax​ ​at​ ​734-424-9212​ ​or​ ​email​ ​it​ ​as​ ​an​ ​attachment​ ​to [email protected]​​ ​with​ ​your​ ​invoice​ ​number​ ​in​ ​the​ ​subject​ ​line.​ ​Please​ ​fill​ ​out​ ​this​ ​form completely​ ​and​ ​clearly.​ ​Incomplete​ ​or​ ​illegible​ ​submissions​ ​will​ ​cause​ ​delays​ ​in​ ​processing. Submissions​ ​via​ ​email​ ​will​ ​not​ ​be​ ​processed​ ​until​ ​the​ ​following​ ​business​ ​day.